Privacy Policy

Information on the use of personal data of users visiting this website.
This page describes the utilisation of data of users who only visit this website.

Data Controller

The Data Controller is Trafunshof - Mahlknecht Iwan e Alexandra based at Via Dolomiti 3, 39050 Fiè allo Sciliar.

Types of data processed; purpose of the data processing

Browsing data: the computer systems and software procedures used in the functioning of this website will, during the course of their normal operation, acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols. This category of data includes IP addresses or the domain names of the users’ computers and terminals, addresses in URI/URL (Uniform Resource Identifier/Locator) notation for the requested resources, the time of the request, the method used to send the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error etc.), and other parameters relating to the operating system and the user’s computer environment.

This data, which is needed to use the web services, is also processed for the following purpose:

  • to obtain statistical information about the use of the services (most visited pages, number of visitors per time slot or per day, geographical area of origin etc.);
  • to check the correct functioning of the services offered.

Browsing data is not kept for more than 7 days and will be deleted immediately after aggregation (except where the judicial authorities need it to investigate a criminal offence).

Data communicated by the user

The optional, express, voluntary sending of emails to contact addresses, and the compilation and submission of the forms on this website, will mean that the sender’s contact details, and any personal data included in the communication, will be stored in order to respond to the message. Specific information will be published on the pages of the websites set up to provide certain services.

Google ReCaptcha

This website uses Google’s reCAPTCHA service. The aim is to distinguish human beings from robots to prevent improper use of web forms by spam bots. The reCAPTCHA may use cookies and other information such as IP address, date, time, language, screen size and resolution, and movements of the mouse on the page. For more information visit the page published by Google: https://policies.google.com/privacy?hl=en

AddToAny

This website uses the AddToAny service. This is a plug-in that allows you to integrate social networks and Google Analytics reporting on the website. For more information visit the page published by AddToAny: https://www.addtoany.com/buttons/faq/#gdpr

Rights of the data subjects

Where necessary, the data subjects may obtain, from the data controller, access to the personal data or the rectification or erasure of the data, or the limitation of processing. They may also object to the data processing. These rights may be exercised by contacting info@trafunshof.com.

Right to complain

Data subjects who consider that their personal data provided to this website has been processed in breach of the applicable laws may submit a complaint to the Data Protection Authority, or take action through the appropriate legal channels.

Data protection policy for users sending requests through the contact form on this website

Purposes of data processing

The data included on this form will be used to reply to your request for information about our services.

Consequences of refusing to provide data

Refusal to provide data will mean that it is not possible to fulfil your request.

Period of conservation of data

Once your request has been fulfilled (a maximum of 180 days), your details will be anonymized and will only be used for statistical analysis.

Recognised rights of access

By contacting info@trafunshof.com, you can exercise your right to:

  • request an update of the data you have provided;
  • request the erasure of your personal data;
  • request the disclosure of the personal data kept by the data controller, or transmission of a copy of that data;
  • object to data processing operations that you consider to be unlawful, or request a restriction of the processing

Right to complain

You may take action to protect your rights by submitting an objection to the data controller at the above address, or by submitting a complaint to the data protection authority in the EU country in which you are based.

 

Newsletter Sign up

Legal basis

Consent to personal data processing is provided by entering an e-mail address. Consent is freely given and not subject to any condition.

Purpose of data processing

The purpose of the data processing is to subscribe you to the newsletter and to provide you with information on our company’s initiatives/events/news by e-mail.

Processed personal data

The only data that is indispensable is your e-mail address.

Transfer of personal data to non-EU countries

The data collected with this form will not be transferred outside the European Union.

Disclosure and recipients of personal data

The data collected will not be disclosed.

Personal data retention period

The data collected will be retained until you request for your personal data to be deleted.
The deletion procedure is indicated in the e-mail.

Your rights

You have the right to request the following from us at any time, by sending your request to info@trafunshof.com: to obtain access to personal data concerning you, to have your personal data amended, supplemented or deleted, to obtain restriction of processing or to object to processing for legitimate reasons that are not contrary to legal obligations.

Right to lodge a complaint

If you believe that your personal data is being processed in violation of mandatory rules, you have the right to lodge a complaint with the personal data protection authority or contact the judicial authorities.

 

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR) for data administration with Touristmanager, ASA light, Red Rooster, Booking Südtirol, Booking.com ecc.

This declaration concerns all our guests. We are hereby informing you about the type, scope and purpose of data collection and use of your personal data. The person responsible for data processing is: Trafunshof **** natural living of Mahlknecht Iwan and Alexandra, who may be contact by the following means: tel. +39 335 649 7405 + email: info [at] trafunshof.com

Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:

  • your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
  • data contained in your travel documents and identity cards
  • data on payments you have made, EC cards, credit cards and bank cards you hold
  • the period of stay you have requested as well as your preferences associated with your stay
  •  

The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries.

Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.

The legal basis for data processing is the following:

  • the fulfillment of our pre-contractual and contractual duties towards you
  • your provided consent
  • legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
  • our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).

The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

For further information on your rights as the concerned party, please contact us at info [at] trafunshof.com.

We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante [at] gpdp.it.

I have read and understood the information.

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR) for data administration with Touristmanager, ASA light, Red Rooster, Booking Südtirol, Booking.com, Guest Pass ecc.

Purpose
The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.
▪ Recipient
In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in
processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy [at] moko.bz.it.
▪ Legal basis
The legal basis for processing is Art. 6 (1) (b) of the GDPR